Site Reliability Engineer I
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Site Reliability Engineer I
Location: Chennai, Tamil Nadu (Hybrid)
Company Overview:
Simplify360, now a part of Nextiva, is revolutionizing customer experiences with a conversation-centric platform that combines AI with human expertise. The company fosters a forward-thinking, customer-obsessed culture that believes in the power of connection.
Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life.
If you’re ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you’re in the right place.
Key Responsibilities
- Triage, troubleshoot, and fix production problems in every layer of the stack
- Design, develop, improve, and tune logging, monitoring, and alerting
- Identify manual work, document the fix in the form of a runbook, then automate it away
- Write software to improve reliability and recoverability of production systems
- Perform and automate system administration tasks
- Participate in on-call rotation supporting production systems
Qualifications
- Bachelors degree in Computer Science or related field, or equivalent work experience
Competencies
- 0-2 years of software development experience
- 0-2 years of Linux system administration experience
- 0-2 years of performance engineering experience
- Experience working with RESTful APIs
- Experience troubleshooting complex systems
- Experience working with source control
- Familiarity with containerization and container orchestration
- Familiarity with front-end technologies
- Familiarity with application performance monitoring
- Familiarity with relational databases and SQL
- Familiarity with microservice environments and distributed systems
- Ability to clearly communicate technical concepts
- Working knowledge of general SRE concepts and DevOps principles
Nice-to-Have Skills:
- Tools/Platforms: Datadog, Opsgenie, Atlassian Suite (Jira, Confluence), Git, Jenkins, Redis, RabbitMQ.
- Technologies: Java/Spring, Python, React, SQL, Ansible, Tomcat, Terraform, Splunk/Kibana.
Typical Office Environment: Requires extensive sitting with periodic standing and walking. May be required to lift up to 35 pounds unassisted. May be required to lift over 35 pounds using an assistive device and/or team lift. Requires significant use of a personal computer, phone, and general office equipment. Needs adequate visual acuity, ability to grasp and handle objects. Needs the ability to communicate effectively through reading, writing, and speaking in person or on the telephone.
Click Here to Apply Site Reliability Engineer I
