Hexaware Hiring Application Support – AppOps – Associate
WELCOME TO HIRING HUSTLE
Position Details: Application Support – AppOps – Associate at Hexaware
Hexaware Hiring Application Support – AppOps – Associate
Location: India
Experience: 0–1 year
Job ID: HC_285890
Application Deadline: December 20, 2024
Job Overview
Hexaware is seeking an L1 Support Analyst with excellent communication skills and exposure to IT applications. The role is ideal for freshers or early-career professionals looking to build expertise in application support, incident management, and IT operations.
Key Responsibilities
- Provide Level 1 (L1) support for IT applications.
- Build a sound understanding of the supported application portfolio.
- Resolve support tickets in a timely and efficient manner.
- Handle incident management and fulfill service requests.
- Monitor application performance and batch jobs to ensure seamless operations.
- Maintain up-to-date documentation and prepare Standard Operating Procedures (SOPs) for routine tasks.
- Collaborate with internal and external teams to resolve application issues end-to-end.
Skills and Qualifications
Required Skills
- Basics of Java
- Familiarity with Unix Shell Scripting
- Knowledge of PL/SQL Queries
- Strong verbal and written communication skills
- Willingness to work in a 24×7 shift environment
Good-to-Have Skills
- Familiarity with commonly used software products in the Insurance domain
- Prior exposure to IT applications
Application Details
- Posting Date: November 19, 2024
- Application Deadline: December 20, 2024
Why Join Hexaware?
Hexaware fosters a collaborative and inclusive work environment where early-career professionals can gain hands-on experience in IT operations and application support. The role offers opportunities to build a foundational skill set and grow within a dynamic organization.
Let me know if you need help with your resume or interview preparation for this role!
Click Here to Apply Hexaware Hiring Application Support – AppOps – Associate
For the Application Support – AppOps – Associate role at Hexaware, the expected degree would typically include:
- Bachelor’s Degree in Engineering (BE/B.Tech): Preferably in Computer Science, Information Technology, or related fields.
- Bachelor’s Degree in Science (B.Sc): Specialization in IT, Computer Science, or Software.
- Bachelor’s in Computer Applications (BCA): A relevant and commonly accepted degree for entry-level IT roles.
- Master’s Degree (Optional): M.Tech, MCA, or M.Sc in Computer Science or IT is a plus but not mandatory.