💼 Amdocs Hiring Software Engineer
📍 Pune, India (Amdocs Site)
🧑💻 Hybrid Work Model
📅 Posted recently
✍️ by hiringhustle.com
💬 Which company is hiring?
👉 Amdocs
💬 For which role are they hiring?
👉 Software Engineer
💬 Job ID / Reference Number?
👉 207595
💬 What is the work location?
👉 Pune, India (Amdocs Site)
💬 What is the work mode?
👉 Hybrid
💬 Is this a managerial role?
👉 No
💬 Is travel required?
👉 Minimal
🧠 Role Summary
💬 In one sentence, what is this role about?
👉 Responsible for the design, development, debugging, maintenance, and operational support of software systems.
🛠 What Will Your Job Look Like?
💬 What are the key responsibilities?
👉 Coordinate with stakeholders and drive incidents/tickets to closure
👉 Ensure SLAs and OLAs are met with high-quality execution
👉 Take ownership of production and environment-related issues
👉 Participate in root cause analysis and incident reviews
👉 Handle critical P1 issues and lead war-room discussions
👉 Proactively identify automation and monitoring improvements
👉 Ensure compliance with internal and client-requested audits
👉 Create knowledge documents to reduce recurring incidents
👉 Monitor applications, services, server health, deployments, and certificates
👉 Perform advanced log analysis using Splunk to identify root causes
👉 Improve resolution time, operational efficiency, and incident quality
👉 Be willing to work in 24×7 rotational shifts based on business needs
💻 Required Technical Skills
💬 What technical skills are required?
👉 Working knowledge of Microsoft Office tools (Word, Excel, Office)
👉 Incident Management with Infrastructure knowledge
👉 Experience with monitoring & observability tools:
-
Splunk
-
Dynatrace
-
Grafana
👉 Creating dashboards, reports, alerts, and advanced Splunk searches
👉 Log parsing and troubleshooting large-scale microservices
👉 Familiarity with ITSM / ITIL (certification is an added advantage)
👉 Exposure to telecom domain is a plus
👉 Tools: Jira, Splunk, Dynatrace, Grafana, ITSM
🧠 Behavioral & Professional Skills
💬 What behavioral skills are expected?
👉 Strong communication & stakeholder management
👉 Ability to lead war-room discussions independently
👉 Adaptability to work under pressure and in ambiguous situations
👉 Strong sense of ownership and urgency
👉 Analytical thinking and structured problem-solving
👉 Team collaboration and cross-functional coordination
👉 Proactive learning and continuous improvement mindset
👉 Sound decision-making under pressure
🌟 Why You Will Love This Job
💬 What’s in it for you?
👉 Opportunity to work on challenging software systems
👉 Exposure to telecom, cloud, automation, and 5G technologies
👉 Growth-oriented organization with long-term career opportunities
👉 Culture that promotes “Live Amazing, Do Amazing”
🏢 About the Company
💬 About Amdocs
👉 Amdocs is a global leader in software products and services for communications and media companies.
👉 It helps service providers accelerate cloud adoption, enable 5G, and automate digital operations.
👉 Listed on NASDAQ Global Select Market, Amdocs reported $5.0 billion revenue in FY 2024.
👉 How to Apply?
👉 Apply through the official Amdocs careers portal
👉 Only online applications are accepted
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